Our Clients

Professional, Knowledgeable, and Honest

JDC.ca Inc. provides reassurance that IT issues will be resolved quickly and accurately, minimizing downtime and alleviating any concerns when problems arise.
They offer prompt responses and are willing to visit your office if circumstances warrant.

Give JDC.ca Inc. a try. They are professional, knowledgeable, and honest. They won't try to sell you something unless you ask or your equipment/software needs upgrading. They respond promptly and respect your time.

Service, Expertise, and Reliability

The greatest benefit has been the peace of mind knowing our systems are secure and continuously monitored. Your proactive approach to identifying and resolving potential issues has saved us both time and money.

Your responsiveness and attention to detail truly set you apart. Whenever we encounter a problem, your team is quick to resolve it, and you communicate every step of the way. It feels like you are genuinely invested in our success.

Partnering with your firm has been one of the best decisions we have made. You are not just an IT provider; you are a partner who ensures our technology supports our business goals. The level of service, expertise, and reliability you bring to the table is unmatched.

Fast, Knowledgeable Service

The service is fast, and the team is highly knowledgeable.

The speed of service and prompt replies to all matters are commendable.

I would highly recommend you and your knowledgeable team. When time is of the essence, it means a lot. If your computers are down, it can paralyze your company.

Comprehensive and Proactive

JDC is a comprehensive provider for internet, hardware, software, repairs, service, and consulting. Their proactive monitoring of our systems ensures our company operates smoothly on a daily basis, significantly reducing downtime. We regularly compare IT firms, and JDC consistently stands out as the best. We have been a satisfied customer for 20 years.

Response time, Dedication, and Commitment to Customer Service

The Leamington Mennonite Home greatly benefits from JDC's prompt response time and accessibility when issues arise. I recall during the ice storm in February 2023, when all our systems went down, we were able to contact JDC. They worked tirelessly to get us up and running again and ensured everything remained online well into the night. This level of dedication is crucial for us as a facility that provides care for the elderly.

Compared to other companies, JDC's immediate response time, regardless of the problem's size, sets them apart. Their diligent follow-up on outstanding questions and concerns, and their commitment to doing what they say they will, is unmatched by other firms we have dealt with.

I highly recommend giving JDC a chance. You won't regret it. If they don't know the answer to your question immediately, give them a day, half a day, or even a couple of hours, and they will get back to you. Jim, the owner of JDC, has a great philosophy regarding customer service, which is mirrored by all his employees. They are a small firm that delivers big results with honesty and integrity.

Prompt Responses, and Customized IT Solutions

The primary benefit we have experienced is peace of mind. Security and confidentiality are crucial in our profession and knowing that our IT group is diligently protecting our clients' information and monitoring our backup procedures ensures continuity and security. JDC has consistently responded to our needs promptly. I highly recommend giving JDC the opportunity to demonstrate their ability to customize solutions to your specific requirements. They have the expertise to adapt their approach to your business and implement it effectively.

Exceptional Customer Service, Clear Communication

The greatest benefit of working with JDC has been the reliability and efficiency of our IT infrastructure. Their proactive approach to system monitoring and problem-solving has minimized downtime, allowing us to focus on running our business without constant tech interruptions.

Compared to other IT firms we have worked with, JDC excels in their commitment to customer service. They not only fix issues but also anticipate them, communicate clearly, and tailor solutions to our specific needs.

If you are on the fence about choosing JDC, don't hesitate. Their expertise, professionalism, and dedication to client success are unmatched. They are a trusted partner invested in your company’s growth and efficiency.

Innovation to Minimize Downtime and Enhance System Performance

The single biggest benefit for our company is having minimal downtime throughout the WAN (distribution system). In the past with competitors, we had equipment constantly going down with power flickers etc. that always needed to be reset locally and in the middle of the night, that was a pain. Now with JDC’s equipment and service - downtime is minimal. If a piece of equipment does go down, JDC is quick to respond either with remote help or onsite service if needed.

Not only speed and quality of service but another thing that stands out is the drive to improve on our system. JDC makes recommendations on upgrades that further enhances the systems performance. As well as redundancy features. Whereas competitors seem to come in, fix what is broken and leave without suggesting what we might be able to do in the future to prevent the downtime.

I would say in summary that JDC has outstanding customer service, uses quality equipment and is constantly innovating to help their customers. I would highly recommend JDC as an IT firm.